Getting help¶

All conversations take place in the GitHub repository. If you are looking for help using PyVRP, please browse our FAQ and discussions overview first for relevant discussions, questions and answers, modelling tricks, and more. Feel free to open your own discussion thread if you have something new to discuss!

Note

Please do not e-mail us with questions, modelling issues, or code examples. Those are much easier to discuss via GitHub than over e-mail.

Submitting a bug report¶

Open a new issue in the repository, using the “Bug report” template. To limit the amount of time needed to triage your problem, please do the following:

Include a short, self-contained code snippet that reproduces the problem.
Specify the version information of the pyvrp installation you use. You can do this by including the output of show_versions():
```
import pyvrp
pyvrp.show_versions()
```
in your report. You can run this from the command line as
```
python -c 'import pyvrp; pyvrp.show_versions()'
```

Submitting a feature request¶

Please first browse the existing issues and discussions in the GitHub repository to see if your feature has already been requested. If it has not, please open a new issue in the repository, using the “Feature request” template.